Account Registration


Register For Administrative Rights

  1. Log on to mpg.midco.net
  2. Click REGISTER
  3. Complete registration form, and click I ACCEPT, CREATE MY MPG ACCOUNT.
    • Administrative rights will not be assigned until your email address has been verified.
    • You will receive email notification once your username has been activated.

Adding Additional Users

  1. Log on to mpg.midco.net
  2. Enter your username (your email address) and password.
  3. Click LOG IN.
  4. Select MANAGE USERS.
  5. Click ADD USER.
  6. Enter user information, and click SUBMIT
    • User rights will not be assigned until your email address has been verified.
    • You will receive email notification once the username has been activated.

Deleting Users

  1. Log on to mpg.midco.net
  2. Enter your username (your email address) and password.
  3. Click LOG IN.
  4. Select MANAGE USERS.
  5. Click DEACTIVATE next to the user you wish to remove.

User Functions


Request CSR

  1. Log on to mpg.midco.net
  2. Enter your username (your email address) and password.
  3. Click LOG IN
  4. Click REQUEST CSR
  5. Enter the customer name exactly as it appears on the Midco account and telephone number.
  6. Click SUBMIT
  7. Click GET CSR
    • For a copy of the CSR, click EMAIL CSR
    • Click START LSR USING THIS CSR.

Begin Simple LSR

  1. Log on to mpg.midco.net
  2. Enter your username (your email address) and password.
  3. Click LOG IN
  4. Click SIMPLE LSR
  5. Enter LSR Information
    • Company and initiator information will auto-populate.
    • If beginning the LSR from the CSR, CSR information will populate.
  6. Click SUBMIT LSR
  7. A LSR response will be emailed after processing.
    • Check the Expected Timeframes tab for scheduling information.
    • Click Contact Us for observed holidays and escalation process information.

Begin Non-Simple LSR

  1. Log on to mpg.midco.net
  2. Enter your username (your email address) and password.
  3. Click LOG IN
  4. Click NON-SIMPLE LSR
  5. Enter LSR Information
    • Company and initiator information will auto-populate.
    • If beginning the LSR from the CSR, CSR information will populate.
  6. Click SUBMIT LSR
  7. A LSR response will be emailed after processing.
    • Check the Expected Timeframes tab for scheduling information.
    • Click Contact Us for observed holidays and escalation process information.

Check LSR Status

  1. Log on to mpg.midco.net
  2. Enter your username (your email address) and password.
  3. Click LOG IN
  4. Click LSR STATUS
  5. Select a filter.
  6. Click SUBMIT
  7. Click VIEW
    • Click EMAIL LSR for a copy of the LSR.
    • You cannot add numbers to a Simple LSR.
    • You cannot edit LSRs in Cancelled, Completed, In-Progress or Old Version status.

Edit LSR

  1. Log on to mpg.midco.net
  2. Enter your username (your email address) and password.
  3. Click LOG IN
  4. Click LSR STATUS
  5. Select a filter.
  6. Click SUBMIT
  7. Click VIEW
  8. Update field(s) that need to be edited.
  9. Add notes to the Remarks field advising of changes made to LSR.
  10. Click SAVE CHANGES
  11. A LSR response will be emailed after processing.